Logistics Coordinator

Job Summary:

Do you have excellent organizational skills and love to pay attention to the details? Consider joining Metal Exchange as a Logistics Coordinator at our St. Louis, MO Global Headquarters.

The Logistics Coordinator is responsible for executing the customer service, transportation, and contract administration elements of the business unit. This role functions in a fast-paced, demanding environment to ensure business unit objectives and customer requirements are met or exceeded.  Excellent organizational skills, time management, and attention to details are essential to be successful in this position.

Responsibilities of the Role:

• Provides timely, consistent communication with internal/external stakeholders (business units, customers, suppliers, carriers) to ensure accurate shipment processing.
• Resolves shipment issues (e.g., delays, rejections) promptly with customers.
• Builds and maintains relationships with customers, suppliers, vendors, and carriers; manages carrier performance.
• Dispatches metal shipments per customer requirements; monitors for scheduled pickups/deliveries.
• Requests and negotiates optimal lane rates from carriers and drayage providers.
• Collaborates with Credit Department to monitor shipment volumes against credit limits.
• Applies and settles purchase/sale contract shipments, incorporating financial/physical risk management.
• Processes shipment details in IT system: selects contracts/inventory, documents details, records weights and information from suppliers.
• Generates documentation (dispatch sheets, packing lists, invoices) to support cargo movement and customer needs.
• Partners with ME business units to manage inventory and contractual metal positions.
• For international shipments:
  • Reviews/manages import documents (invoices, bills of lading, customs declarations, shipping records) for accuracy, completeness, and regulatory compliance; verifies commercial/Customs entries.
  • Coordinates with Customs Brokers/Forwarders for timely document filing and import clearance.

Ideal Candidate Will Have:

Education

• Bachelor’s degree or equivalent transportation experience

Experience

• 1-3 Years in Customer Service, preferably in a logistics/transportation environment
• Will consider entry level candidates completing degree programs

Required Skills and Abilities

• Customer Focus: Meets customer needs; understands action impacts on relationships; actively listens and responds professionally; upholds communication standards; fosters loyalty.
• Interpersonal Communications: Delivers clear, concise, business-appropriate messaging; actively listens; open to differing views; aware of verbal/non-verbal cues.
• Organization & Priority Setting: Prioritizes high-value tasks; juggles projects with organized, accessible documentation; meets deadlines; swiftly adapts priorities and reallocates resources.
• Results Oriented: Aligns with goals and pursues them diligently; initiates productivity improvements; acts promptly; overcomes barriers.
• Problem Solving: Probes root causes; develops and assesses short-/long-term solutions; presents issues with fixes; consults experts as needed.
• Functional Skills: Basic logistics knowledge with ongoing learning.
• Microsoft Office Proficiency: Skilled in Excel for data tracking and analysis; familiar with Outlook for efficient email/project management.

Perks of the Job:

• Medical, dental and vision insurance
• Disability and life insurance
• 401(k) with matching contribution
• Generous allotment of paid vacation and paid holidays
• NEW! Enterprise-wide winter break between Christmas and New Year’s holidays
• Competitive wages plus performance-based bonus opportunities
• Headspace Account for improved emotional well-being
• Ongoing training and professional development
• Ample opportunity for career growth and advancement
• Paid time off for all new parents
• Relocation package may be available, if applicable

Why Our People Love Working Here:

• Purpose-driven, friendly, open and respectful culture
• Highly engaged workforce – as indicated by best-in-class engagement scores
• Hybrid in-office and remote workplace
• Shared core values of safety, integrity, caring and growth
• Leaders committed to building more diverse, inclusive teams
• On-Demand pay via DailyPay
• Robust recognition and reward program
• Community Impact opportunities including additional time off to volunteer and charitable match up to $250 per employee
• Tuition reimbursement
• Complimentary refreshment bar with beverages and snacks
• Employee discount program with hundreds of partner brands
• Wellness incentive program
• Regular employee celebrations and events

WHO WE ARE

Celebrating 50 years in 2024, MX Holdings is a global leader in the purchasing, distributing, and manufacturing of non-ferrous metals, primarily Aluminum. Enabled by our breadth of experience and deep expertise, we are proud to deliver top-quality products and services to customers across our family of brands – including Metal Exchange and Pennex.

But it’s not just what we do that sets us apart, it’s how we do it. Safety. Integrity. Caring. Growth. These core values are embodied by each member of our team; guiding every action we take and decision we make. Whether it’s driving innovation within our industry, making the impossible possible for our customers, providing a safe, respectful workplace for employees or supporting our local communities, our purpose is clear. We are dedicated to impacting our world in a positive way.

If you are a like-minded individual with a strong ability to problem-solve, collaborate and effectively communicate, MX Holdings may be the perfect place for you to grow your career.

Our Commitment to Inclusion: We welcome people of different backgrounds, abilities, and perspectives. To ensure our business and culture continue to be inclusive of all people, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age or marital status, veteran, or disability status. MX Holdings and our family of brands are proud to be equal opportunity employers. Additionally, all your information will be kept confidential according to EEO guidelines. Should you have any questions or require special assistance completing your application, please email jobs@metalexchange.com. 

Qualified Applicants must be legally authorized for employment in the United States and not require employer sponsored work authorization now or in the future for employment in the United States.

Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.